Providing Smart Phones to Patients in need
116 smartphones distributed to patients in need so they can use health and government apps and attend appointments without disruption.
Developing Orthopedic and Neurology Clinics
To stand as a model for improving the patient experience by providing smart tablet devices for the orthopaedic and neurology clinics, enabling visitors to have a better experience by using dedicated applications (to rate their experience and register their details) easily and in record time.
Target group:
Visitors to the neurology and orthopaedic clinics at King Faisal Specialist Hospital & Research Centre – Riyadh
Location:
King Faisal Specialist Hospital & Research Centre – Riyadh
Financial scope:
SAR 47,475.
Project rationale:
- Improving and developing the experience of patients, visitors and guests.
- Making the patient's or visitor's journey easier while they are at the hospital.
- Recording visitors' requests and ensuring they are acted on so they are resolved before the visitor leaves the hospital.
Facts and figures:
- 550 visitors a month to the neurology and orthopaedic clinics.
- 6,600 visitors a year to the neurology and orthopaedic clinics.