Developing Orthopedic and Neurology Clinics
To stand as a model for improving the patient experience by providing smart tablet devices for the orthopaedic and neurology clinics, enabling visitors to have a better experience by using dedicated applications (to rate their experience and register their details) easily and in record time.
Target group:
Visitors to the neurology and orthopaedic clinics at King Faisal Specialist Hospital & Research Centre – Riyadh
Location:
King Faisal Specialist Hospital & Research Centre – Riyadh
Financial scope:
SAR 47,475.
Project rationale:
- Improving and developing the experience of patients, visitors and guests.
- Making the patient's or visitor's journey easier while they are at the hospital.
- Recording visitors' requests and ensuring they are acted on so they are resolved before the visitor leaves the hospital.
Facts and figures:
- 550 visitors a month to the neurology and orthopaedic clinics.
- 6,600 visitors a year to the neurology and orthopaedic clinics.