Developing Orthopedic and Neurology Clinics

To stand as a model for improving the patient experience by providing smart tablet devices for the orthopaedic and neurology clinics, enabling visitors to have a better experience by using dedicated applications (to rate their experience and register their details) easily and in record time.

Target group:

Visitors to the neurology and orthopaedic clinics at King Faisal Specialist Hospital & Research Centre – Riyadh

Location:

King Faisal Specialist Hospital & Research Centre – Riyadh

Financial scope:

SAR 47,475.

Project rationale:

  • Improving and developing the experience of patients, visitors and guests.
  • Making the patient's or visitor's journey easier while they are at the hospital.
  • Recording visitors' requests and ensuring they are acted on so they are resolved before the visitor leaves the hospital.

Facts and figures:

  • 550 visitors a month to the neurology and orthopaedic clinics.
  • 6,600 visitors a year to the neurology and orthopaedic clinics.